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Frequently Asked Questions
No obligation. We'll walk you through how it works in your market.
General questions
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We automatically consider all our applicants for ALL open positions.
Instead of uploading a resume and cover letter for each position you’re interested in, just apply once. If your Recruiter calls, you can let them know which other positions have caught your eye.
Instead of uploading a resume and cover letter for each position you’re interested in, just apply once. If your Recruiter calls, you can let them know which other positions have caught your eye.
Because our job opportunities are always changing, it’s important to keep your profile updated with any changes to your experience and education.
Feel free to re-apply every six months.
Feel free to re-apply every six months.
The majority of our positions are full-time, unless otherwise specified in the position description.
As an Associate Agent with Redfin, you'll play a key role in helping customers explore homes and understand the buying process.
Associate Agents are independent contractors who primarily work evenings and weekends when most customers want to tour homes. The role is perfect for licensed agents who want flexibility and guaranteed payment for their time, rather than working solely on commission.
No prior real estate experience is required — we provide comprehensive training and support. You’ll need an active real estate license, reliable transportation, and excellent customer service skills.
Associate Agents are independent contractors who primarily work evenings and weekends when most customers want to tour homes. The role is perfect for licensed agents who want flexibility and guaranteed payment for their time, rather than working solely on commission.
No prior real estate experience is required — we provide comprehensive training and support. You’ll need an active real estate license, reliable transportation, and excellent customer service skills.
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Application process
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Click on the position for which you’d like to apply, and you’ll be directed to our applicant tracking system, Workday.
After creating an account or logging in, you’ll provide your name, contact information, answer some questions and have the option to upload a current copy of your resume. The whole process only takes a few minutes.
After creating an account or logging in, you’ll provide your name, contact information, answer some questions and have the option to upload a current copy of your resume. The whole process only takes a few minutes.
Simply sign in to your candidate portal here and check under “My Applications.”
Because we are primarily a financial institution, we’ll conduct criminal background, reference, and credit checks prior to a formal offer of employment, with your consent, of course.
Here’s a quick overview of what to expect in the Redfin Associate Agent hiring process:
1. Submit your application (1–2 minutes)
You’ll complete a short online form and confirm you meet basic qualifications, including having (or working toward) an active real estate license.
2. Interview (3–5 business days)
If there’s an opening in your area, we’ll invite you to complete a brief one‑way video interview. You’ll answer a few questions about your client service experience, professionalism, and interest in real estate.
3. Onboarding (1–2 weeks)
If selected, you’ll join our onboarding program, where you’ll learn Redfin tools, best practices for tours, open houses, and inspections, and how to start accepting paid field events.
1. Submit your application (1–2 minutes)
You’ll complete a short online form and confirm you meet basic qualifications, including having (or working toward) an active real estate license.
2. Interview (3–5 business days)
If there’s an opening in your area, we’ll invite you to complete a brief one‑way video interview. You’ll answer a few questions about your client service experience, professionalism, and interest in real estate.
3. Onboarding (1–2 weeks)
If selected, you’ll join our onboarding program, where you’ll learn Redfin tools, best practices for tours, open houses, and inspections, and how to start accepting paid field events.
You will need a real estate license for most brokerage roles at Redfin – and we're here to help you get started.
As a licensed professional, you can join us as:
We also have unlicensed roles on our support teams, from tour coordination to listing support, where you can learn the business from the ground up while considering getting licensed.
As a licensed professional, you can join us as:
- A Lead Agent guiding clients through their entire home journey
- An Associate Agent contractor hosting tours and open houses on your schedule
- A support specialist in transaction coordination or inside sales
We also have unlicensed roles on our support teams, from tour coordination to listing support, where you can learn the business from the ground up while considering getting licensed.
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Recruiter communication
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If you call your Recruiter back and receive their voicemail, please leave a detailed message with your name, number and the best time for you to be reached.
You’ll hear back within two business days via phone or text. If you don’t hear anything within that timeframe, please contact us via email.
You’ll hear back within two business days via phone or text. If you don’t hear anything within that timeframe, please contact us via email.
It’s possible that our email ended up in your spam folder. We recommend that you check there first.
It generally takes our Recruiters and Hiring Leaders a few weeks to review your application.
You will be updated via email if you weren’t a match compared to other candidates in process or if the position was filled. After an interview with a Recruiter or Hiring Leader, you will get an update over the phone regardless of the outcome.
You will be updated via email if you weren’t a match compared to other candidates in process or if the position was filled. After an interview with a Recruiter or Hiring Leader, you will get an update over the phone regardless of the outcome.
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Benefits and accommodations
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Please contact our team via email and include a description of the specific accommodation you are requesting and the job title of the position for which you are applying.
Requests for accommodation will not affect your candidacy or our decision-making process.
Requests for accommodation will not affect your candidacy or our decision-making process.
Absolutely! Start by visiting our Veterans page.
Here you’ll learn more about our amazing program that creates career opportunities for veterans, service members and their families.
Here you’ll learn more about our amazing program that creates career opportunities for veterans, service members and their families.
This answer depends on the position and each unique situation.
Our benefits package goes into effect on your first day with the company. Find out more about our benefits!
Rocket® provides free, secure parking for all team members, in all locations.
We sometimes provide assistance for some of our new team members to relocate. Eligibility is determined case-by-case, so don’t hesitate to ask your Recruiter if you qualify for relocation assistance.
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Account troubleshooting
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Click on the Log in button in the candidate portal here.
Then click on “Forgot your password.” You’ll be asked to provide your email address. We will email you a new password.
If you’ve forgotten your email address, you can contact us via email.
Then click on “Forgot your password.” You’ll be asked to provide your email address. We will email you a new password.
If you’ve forgotten your email address, you can contact us via email.
Simply sign in to your candidate portal here and check under “My Applications.”
If you’re currently using a mobile device, we recommend trying again on a computer.
If you’re still having trouble, contact us via email.
If you’re still having trouble, contact us via email.
Once you’ve logged in to your account, you should see a section related to pending tasks.
The form you’re trying to access should be spotlighted there. If you’re still having trouble accessing either the Application or Credit Consent forms, you can contact your Recruiter directly.
If you don’t hear anything within that timeframe, please contact us via email.
The form you’re trying to access should be spotlighted there. If you’re still having trouble accessing either the Application or Credit Consent forms, you can contact your Recruiter directly.
If you don’t hear anything within that timeframe, please contact us via email.
If you’re having trouble saving your application, double-check your information.
Common problems include incorrectly formatted dates, and the presence of periods, commas and other special characters.
If you’re still having trouble, you can contact your Recruiter directly, or if you don’t have a Recruiter yet, please contact us via email.
Common problems include incorrectly formatted dates, and the presence of periods, commas and other special characters.
If you’re still having trouble, you can contact your Recruiter directly, or if you don’t have a Recruiter yet, please contact us via email.
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Noticed for the right things
These accolades highlight our commitment to fostering trust and achieving meaningful impact.
Here are some of our latest workplace awards:
Here are some of our latest workplace awards:
Gold Level Employer
2025
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Most Awarded for Mortgage Servicing
2025
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Great Place to Work Certified
2025
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